Challenge
The clinic struggled to attract new patients in a saturated local market dominated by hospital networks. Ad spend was generating clicks but few qualified phone calls, and the team needed to grow appointments without inflating CPL.
Approach
- Built custom audiences by income band, age (25–65+), and interest in diagnostic and health services
- Split campaigns into intent-driven Search and click-to-call ads to capture phone-first patients
- Wrote service-specific ad copy for MRI, CT, ultrasound, and X-ray queries
- Tightened geo-targeting to Bergen and Passaic counties to cut spillover spend
Results
- 3.45%
- click-through rate on best-performing ad
- 76
- high-quality phone calls from a single ad
- 8x
- weekly leads from week 1 to week 4
- Timeframe
- Within 30 days
- Budget
- $1,000/month ad spend
